PRIVACY AND SECURITY POLICY

PRIVACY AND SECURITY POLICY

Our company may collect personal data for various purposes. Below we explain how and in what way the personal data collected is gathered and how and in what way this data is protected.

By becoming a member or filling in the various forms and surveys on our Store, certain personal information about members (such as name and surname, company details, telephone, address or e-mail addresses) is collected by our Store by the nature of the business.

From time to time, our company may send its customers and members campaign information, information about new products and promotional offers. Our members can make any choice about whether or not to receive such information when they sign up, and can later change this choice in the account details section after logging in, or give notice via the link in the information message they receive.

Personal information sent electronically to our store by our members during the approval process carried out via our Store or by e-mail will not be disclosed to third parties outside the purposes and scope set out in the “User Agreement” we have made with our Members.

To identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided, our Company records and uses its members' IP addresses. IP addresses may also be used to identify users in general terms and to collect comprehensive demographic information.

Our Company may also use the requested information, outside the purposes and scope set out in the Membership Agreement, for direct marketing by itself or by the parties it cooperates with. Personal information may also be used to contact the user when necessary. Information requested by our Company, information provided by the user or information about transactions made via our Store may be used by our Company and the parties it cooperates with, outside the purposes and scope set out in the “Membership Agreement”, in various statistical evaluations, database creation and market research, without disclosing the identity of our members.

Our Company undertakes to keep confidential information strictly private and confidential, to treat this as an obligation of secrecy, and to take all necessary measures and exercise due care to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain, from unauthorised use or from disclosure to a third party.

CREDIT CARD SECURITY

Our Company gives top priority to the security of credit card holders who shop on our shopping sites. Your credit card details are never stored on our system.

When you enter the transaction process, there are two things to look out for to be sure you are on a secure site. One of them is a key or padlock symbol at the bottom of your browser. This shows that you are on a secure web page and that all your information is protected by encryption. This information is used only in connection with the sales process and in line with your instructions. Credit card information used during shopping is encrypted with the 128- and 256-bit SSL (Secure Sockets Layer) protocol, independently of our shopping sites, and sent to the relevant bank for verification. If the card is approved for use, the purchase continues. Since no card information can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment/invoice/delivery address information for orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, for the orders of customers ordering from our shopping sites for the first time to proceed to the supply and delivery stage, the accuracy of their financial and address/telephone information must first be confirmed. To check this information, the credit card holder or the relevant bank is contacted if necessary.

Only you can access and change all the information you provide when you become a member. As long as you keep your member login details secure, it is not possible for others to access or change information about you. For this purpose, membership transactions take place within a 128-bit SSL secure area. This system is an international encryption standard that cannot be broken.

Online shopping sites that have an information line or customer service and state their full address and telephone details are more popular today. This way you can get detailed information about anything you are unsure about and find out more reliably how trustworthy the company providing the online shopping service is.

Note: We recommend that you check that the company's full address and telephone number appear on online shopping sites. If you are going to shop, note down all the telephone/address details of the store before you buy. If you are not sure, call to confirm before you shop. All information about our company and its location is stated on all of our company's online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send us by the credit card mail-order method will be kept by our company according to the principle of confidentiality. This information is held for 60 days against possible chargeback disputes with the bank and is then destroyed. If any amount other than the amount on the mail-order form approved by you for the products you ordered is charged to your card, you can naturally dispute it with the bank and prevent that amount from being paid, so it poses no risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our Store may link to other sites within its website. Our Company bears no responsibility for the privacy practices and content of sites accessed via these links. Advertisements published on our Company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases set out below, our Company may disclose users' information to third parties outside the provisions of this “Privacy Policy”. These cases, limited in number, are:

  1. To comply with obligations imposed by legal rules in force issued by the competent legal authority, such as Laws, Decrees having the Force of Law, Regulations, etc.;
  2. To fulfil and implement the requirements of the “Membership Agreement” and other agreements concluded between our Store and its users;
  3. Where information about users is requested for the purpose of an investigation or inquiry duly conducted by the competent administrative and judicial authority;
  4. Cases where providing information is necessary to protect users' rights or safety.

E-MAIL SECURITY

Never write your credit card number or passwords in e-mails you send to our Store's Customer Services about any of your orders. Information in e-mails can be seen by third parties. Our Company cannot under any circumstances guarantee the security of information transmitted by your e-mails.

BROWSER COOKIES

Our Company may obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in main memory. The technical communication file makes using the Internet easier by storing status information and preferences about the site.

The technical communication file helps obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site and how long they stay, and helps generate advertising and content dynamically from user pages designed specifically for users. The technical communication file is not designed to retrieve data or any other personal information from main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change their settings if they wish so that technical communication files are not received or a warning is given when one is sent.

Our Company may change the provisions of this “Privacy Policy” at any time by publishing them on the site or by sending e-mails to users. If the provisions of the Privacy Policy change, they take effect on the date they are published.

For any questions and suggestions about our privacy policy, you can send an e-mail to info@british.com.tr. You can reach our Company using the contact details below.

Company Name: BRITISH INSTITUTE YABANCI DIL KURSLARI

Address : LATİLOKUM SOKAK NO:2 /15-16 MECİDİYEKÖY – SISLI / ISTANBUL 34381

E-mail: info@british.com.tr

Tel: +90-8505323977

Tel: +90-2122510909

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